Dera Thorfiani

 

Email address:  dthorfiani@ulbi.ac.id / dera@ulbi.ac.id

Whatsapp Messenger: 628114885885

Google Scholar:  :  https://scholar.google.co.id/citations?hl=id&user=eadWMB0AAAAJ

Office Address: ULBI Jl. Sariasih No. 54, Sarijadi, 40151 Bandung (Indonesia)

EDUCATION   

Master in Management

Telkom University (Previously: IM Telkom) [December 10, 2009  – May 11, 2012  ]

Field(s) of study: Business, administration, and law: Management and administration

Bachelor in Management of Telecommunication and Informatics Business

Telkom University (Previously: STMB Telkom)[August 1, 2003  – August 1, 2007  ]

Field(s) of study: Business

SCHOLARSHIPS    

·         Retooling for Vocational Lecturer- Ministry of Education Repulic of Indonesia

Lead in Digital Era-Train the Trainer Program, Taobao University  of Alibba Group Huangzhou,  

China. (July- August 2019).

·         Bridging Course Vocational Programe, Ministry of Education Repulic of Indonesia, Gajah mada University, January- July 2022

GRANTS 

Measurement of e-Customer Satisfaction through e-Customer Experience and Consumer Attitudes towards Mobile Augmented Reality Ads in the Cosmetics Marketplace in Indonesia-Politeknik Pos Indonesia IDR 7.000.000,-  [2022]

Digital Marketing Strategy at CV Jamu Bandung Politeknik Pos Indonesia IDR 6.250.000,-  [2022]

The New Retail Business Model and Customer Experience: A Case Study on a Coffee Shop Retail-Ministry of Education Republic of Indonesia- IDR 18.250.000,- [2021]

Dissemination of COVID-19 Prevention, Social Distancing, and Logistics Assistance for Residents Affected by COVID-19 in Sukasari District, Bandung- Politeknik Pos Indonesia IDR 7.000.000,-  [2020]

E-Commerce Technology  and Customer Experience-Politeknik Pos Indonesia IDR 9.000.000,-  [2020]

Office  Administration and Archives Management Training in Wangunharja Village, Lembang  District- Politeknik Pos Indonesia IDR 7.000.000 (2019)

PUBLICATIONS 

JOURNALS

E-Commerce Technology  and Customer Experience [2021]

http://ojs.uma.ac.id/index.php/bisman/article/view/4623/3255

Office  Administration and Archives Management Training in Wangunharja Village, Lembang  District

[2019]

https://ejurnal.poltekpos.ac.id/index.php/merpati/article/view/883

The Application of Personal Selling and Product Knowledge in Purchase Decision of Multi-Beneficial

Products at Bank Tabungan  Negara (Persero) Cirebon Syariah Branch Office [2019]

https://ejurnal.poltekpos.ac.id/index.php/promark/article/view/581

CONFERENCES

The New Retail Business Model and Customer Experience: A Case Study on a Coffee Shop Retail [2021]

 https://icaess.polibatam.ac.id/accepted_paper

The Coffee Shop New Retail Business Model [2021]

Japan International Business and Management Research Conference, Virtual Conference December 6, 2021